July 28, 2025

What to do if your landlord in NC won’t return your deposit

What to Do If Your Landlord in North Carolina Won’t Return Your Security Deposit

Moving out of a rental home can be stressful, especially when your landlord refuses to return your security deposit. If you’ve followed the lease terms and left the property in good condition but still haven’t received your deposit, you are not alone and more importantly, you have rights under North Carolina law.

This blog post explains what to do if your landlord won’t return your security deposit, your legal protections, and effective steps to recover the money you’re owed.

Your Rights to a Security Deposit Refund in North Carolina

North Carolina law requires landlords to return your security deposit within 30 days after your tenancy ends. If the landlord intends to withhold any portion for unpaid rent or damages beyond normal wear and tear, they must send you an itemized statement of the deductions along with any remaining balance. These regulations are detailed in North Carolina General Statutes G.S. 42-51 to 42-56.

Acceptable reasons for deductions include:

  • Unpaid rent or late fees
  • Damages caused by the tenant beyond ordinary use (for example, holes in walls or broken fixtures)
  • Cost to remove and store tenant belongings left behind
  • Court costs related to eviction

Your landlord cannot use your security deposit for any other reasons, and lease agreements that waive your right to a refund are invalid.

Steps to Take if Your Security Deposit Is Not Returned

  1. Confirm the Basics
    Make sure you paid a security deposit and have moved out at least 30 days ago. Also, verify that your landlord has your current forwarding address or knows where to send the refund.
  2. Request Your Deposit in Writing
    Send a written demand letter to your landlord asking for the full return of your deposit or an itemized statement if there are deductions.
  3. Review Any Itemized Deductions
    If your landlord withholds part of your deposit, carefully review the charges. You can dispute charges that don’t seem legitimate or exceed reasonable costs.
  4. Keep Records
    Save photos of the rental’s condition when you moved out, receipts for cleaning or repairs you paid for, and copies of your lease, communications, and demand letters.
  5. File a Small Claims Court Case
    If your landlord refuses to return your deposit or provide an itemized statement, you can file a claim in Small Claims Court to recover your money. Courts often award not only the deposit but also court costs and attorney fees if the landlord acted in bad faith.

Important Tips to Protect Your Security Deposit

  • Provide your landlord with a forwarding address in writing as soon as possible.
  • Document the condition of the rental property when you move in and move out with photos or videos.
  • Understand what counts as normal wear and tear versus damage you are responsible for.
  • Communicate clearly and keep written records of all requests and landlord responses.

When to Get Legal Help

If you’re unsure about how to proceed or face landlord retaliation, consulting a tenant rights attorney can make a big difference. Legal professionals know how to enforce your rights and guide you through the process efficiently.
Don’t let your landlord keep your security deposit unfairly. Contact us today for a free consultation. We’ll review your case, help you demand what you’re owed, and assist you in taking legal action if necessary.
Get your security deposit back and peace of mind now, reach out for trusted expert support.

Read: Can I break my lease in NC if my landlord won’t fix AC?