July 25, 2025

Landlord refuses to return my security deposit – what now?

Landlord Refuses to Return My Security Deposit – What Now? A Tenant's Guide

Dealing with a landlord who won't return your security deposit after you move out is frustrating and can feel unfair especially when you left the rental clean and paid your rent on time. If you find yourself in this situation, know that you have rights and clear steps you can take to recover your money.

This post outlines what you should do when your landlord refuses to return your security deposit, how to strengthen your case, and how to get help if needed.

Understand Your Rights as a Tenant

Most renters pay a security deposit at the start of their lease. This deposit is meant to cover extraordinary damage, unpaid rent, or lease violations not normal wear and tear. Legally, landlords must return your deposit within a specific timeframe (often two to six weeks after you move out, depending on your local laws), minus valid deductions with an itemized statement.

Common valid deductions include:

  • Unpaid rent
  • Repairing tenant-caused damage (not normal wear and tear)
  • Cleaning (if clearly required by the lease)

If the landlord deducts from or keeps your deposit, they must provide a written statement explaining why.

Steps to Take If Your Landlord Refuses to Return Your Deposit

Request the Deposit Back in Writing

Start by asking your landlord in writing for the full return of your security deposit. Clearly state your former rental address, the date you moved out, and the amount you are owed. Request a detailed explanation of any deductions if not already provided.

Gather Your Documentation

Collect and organize:

  • Lease agreement and security deposit receipt
  • Move-in and move-out photos/videos
  • Records of communication with your landlord
  • Move-out inspection reports
  • Proof you provided a forwarding address

Send a Formal Demand Letter

If your informal request is ignored, send a formal demand letter. This letter should:

  • State your demand for the return of your security deposit
  • Reference relevant lease clauses and laws
  • Specify a reasonable deadline for compliance (e.g., ten to fourteen days)
  • State your intent to pursue legal remedies if not resolved

Keep copies for your records and consider sending it by certified mail.

Negotiate and Communicate

Sometimes, a direct conversation or negotiation results in a quick solution. If your landlord is open to discussion, try to resolve any disagreements amicably.

Escalate: File a Complaint or Take Legal Action

  • Local Housing Authority: Report the landlord to your local housing authority or tenant board. Some agencies help enforce security deposit rules and can mediate disputes.
  • Small Claims Court: If the landlord still refuses, you can file a claim in small claims court without needing a lawyer. Present your documentation and demand letter as evidence. Courts can order your landlord to return the deposit and may award you additional damages if the court finds “bad faith”.
  • Legal Assistance: For larger disputes or if you face retaliation, consult a tenant rights attorney to protect your interests.

Tips to Maximize Your Chances of Getting Your Security Deposit Back

  • Always document the property’s condition when you move in and out with photos and notes.
  • Review your lease to understand deposit terms and move-out responsibilities.
  • Give written notice and forwarding address to your landlord when moving.
  • Clean and repair the rental as required and keep receipts.
  • Communicate respectfully and keep records of all interactions.

Take Action: Protect Your Rights and Your Money

You worked hard to maintain your home and fulfill your lease. Don’t let a landlord’s refusal to return your security deposit go unchallenged.

Contact us today for a free consultation. Our dedicated tenant rights team will help you understand your local laws, review your documents, write a strong demand letter, and support you through the legal process if necessary.

Don’t give up on your rightfully earned security deposit reach out now for expert help and peace of mind!

Read: How to write a demand letter to your landlord