Reputation intelligence
You rank 41 of 52 property managers in Charlotte, bottom 18%. Here’s exactly what’s pulling you down, and the fastest way up.
Your score
2.6 / 5
▲ +0.4 in 6 months
Market median
3.6
You’re -1.0 below market
Community reviews
84
The volume keeps it honest
Would rent again
38%
Market median: 71%
You vs. the market, by category
YouCharlotte PM companies median
Each bar is your category score; the dark tick is the market median. Mind the gaps.
Responsiveness
1.9▼ 1.5
Safety
2.6▼ 1.1
Cleanliness
3.0▼ 0.6
Noise
3.3▼ 0.2
Amenities
2.7▼ 0.6
Responsiveness is your biggest drag: 1.5 below market, and it’s weighted heaviest. Reply faster and this single number lifts your whole score.
What renters keep mentioning
Extracted across all 84 community reviews. Fix what’s red; lean into what’s green.
deposit not returned31
slow to respond27
mold / moisture14
maintenance delays12
good location9
fair rent6